> The full index is at https://docs.takepilot.ai/llms.txt

# Buy credits and change plans

!["Plan and credits": $28.90 of credits you can use, broken down below as From your plan $16.90, Top-up $12.00, In use $1.20 and Expiring within 7 days $16.90. The row Standard · $20 / mo has "Change plan" and "…". Below are "Buy credits once" with $5, $10, $20, $50, an amount field and a "Buy $20" button](https://docs.takepilot.ai/images/screens/en/billing.webp)

Your name at the bottom left → "Credits" opens "Plan and credits". In an organization workspace it is "Organization credits". Plans and what they give you are in [Credits and plans](https://docs.takepilot.ai/en/credits-and-plans).

## Your balance {#balance-breakdown}

"Credits you can use" is what you can spend now. The breakdown is below it.

| Shown as | What it is |
|---|---|
| From your plan | What your plan adds each month |
| Top-up | What you bought. Never expires |
| Trial | Shown only when you were given some. It expires |
| In use | Held for things being made right now |
| Expiring within 7 days | Credits about to expire |

## Buy credits once {#one-time-top-up}

1. Under "Buy credits once", pick $5, $10, $20 or $50. For another amount, type a whole number from $5 to $500 in "Enter amount".
2. Below, you see what you get (for example, "$20 gives you $20 of credits": what you pay comes in as is).
3. Press "Buy (amount)" and pay on the checkout page.

Credits you buy never expire, and you can buy them without a plan.

## Auto top-up {#auto-top-up}

When your balance runs low, TakePilot buys more with your saved card, so you don't run out halfway.

1. Turn on the "Auto top-up" switch. If you have no card yet, add one first, then turn the switch on again.
2. Pick the two amounts in "When your balance drops below ○, buy ○".
3. Pick a "Monthly limit". Nothing more than this is bought in a month.

If your balance is already below the threshold, saving buys at once. What was bought this month is shown under "Auto top-ups this month (before tax)". In an organization, only owners and admins can set it.

> [!WARNING]
> If a purchase fails, for example because the card is declined, auto top-up turns itself off and the page says why. After fixing the card, press "Turn on with these".

## Subscribe, change or cancel a plan {#change-or-cancel-a-plan}

| To | Do this |
|---|---|
| Subscribe | Pick one under "Plans" and press "Subscribe" |
| Change | Pick one in "Change plan" and press "Choose this plan". Upgrades apply now and you pay the difference; downgrades apply at the next renewal |
| Cancel | Choose "Cancel" from "…". The plan ends on the next renewal date, and you can use this period's credits until then. Changed your mind? Press "Keep my plan" |
| Change the card or see invoices | Open "Payment method and invoices" from "…" |

Prices exclude tax; tax is calculated at checkout. Organization workspaces have no plans and buy credits once only.

### "We couldn't confirm your payment, so new generation is paused. Check your payment method." {#payment-on-hold}

This shows when a renewal payment fails. Check your card under "Payment method and invoices". Once the payment goes through, you can make things again.

## See what you spent {#usage-details}

Your name at the bottom left → "Usage history" shows daily use and what you used credits on, for a "Period" of 7, 30 or 90 days. Open a row for a breakdown by model, and "Recent use (one by one)" for each use.

## Next steps {#next-steps}

- [Credits and plans](https://docs.takepilot.ai/en/credits-and-plans)
- [Plugin costs and limits](https://docs.takepilot.ai/en/plugin-costs)