Help
Help
On this page
Start here when the app shows a message you do not understand or you are not sure how to do something.
Find your problem
| Problem | Read |
|---|---|
| You cannot sign in, or the code email does not arrive | Troubleshooting: Sign in |
| Making a video stopped, or it stays waiting for approval | Troubleshooting: Making videos |
| You cannot join a project or organization | Troubleshooting: Projects and organizations |
| A payment failed | Troubleshooting: Payment |
| A plugin does not connect | Troubleshooting: Plugins |
| You do not know what a word on screen means | Glossary |
Your first video
- Make your first video: from signing in to downloading your first video
- Write a good brief: how to describe the video you want
- Credits and plans: what uses credits and how many
Contact us
If this does not solve it, use "Contact" on takepilot.ai. Include the message you saw and the chat's URL so we can answer faster.
Updated